Information We Collect

When you use our financial forecasting platform, we collect various types of information to provide you with personalized services. This includes information you provide directly, such as your name, email address, and financial data you input into our forecasting tools.

• Personal identification information including name, email, phone number, and postal address
• Financial data you choose to input for forecasting purposes, including income, expenses, and investment information
• Technical information such as IP address, browser type, device information, and usage patterns
• Communication records when you contact our support team or participate in our educational programs

How We Use Your Information

The information we collect serves specific purposes related to improving your experience with our financial forecasting tools. We process your data to generate accurate forecasts, provide educational content, and maintain the security of our platform.

Your financial data remains yours – we use it solely to perform the calculations and analysis you request. We never use your personal financial information for marketing to third parties or for purposes unrelated to the services you've requested from us.

• Processing financial forecasts and generating personalized reports based on your input
• Providing customer support and responding to your inquiries about our services
• Sending important updates about changes to our platform or educational program schedules
• Improving our algorithms and user experience based on aggregated, anonymous usage patterns
• Maintaining platform security and preventing fraudulent or unauthorized access

Data Storage and Security

We employ industry-standard security measures to protect your information. All data transmission occurs over encrypted connections, and your financial information is stored using advanced encryption methods that meet Australian banking security standards.

Our servers are located in Australia and are managed by certified data centers that comply with strict physical security protocols. We regularly conduct security audits and update our systems to maintain the highest level of protection for your information.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your financial data and forecasting results remain confidential and are never shared with external companies for marketing or commercial purposes.

There are limited circumstances where we may need to disclose information, such as when required by Australian law enforcement or regulatory authorities, or to protect the security and integrity of our platform. In such cases, we only provide the minimum information necessary and notify you when legally permitted to do so.

• Service providers who help us operate our platform, under strict confidentiality agreements
• Legal authorities when required by Australian law or to protect legal rights
• In the unlikely event of a business merger or acquisition, with your explicit consent

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us understand how you interact with our platform and allow us to provide personalized features like saving your forecasting scenarios.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our financial forecasting tools. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services or as required by Australian law. Financial forecasting data is typically stored for seven years to comply with financial record-keeping regulations, but you can request earlier deletion of non-essential information.

When you close your account or request data deletion, we begin the removal process within 30 days. Some information may be retained longer if required for legal compliance, but it's isolated from active systems and marked for automatic deletion when the retention period expires.

Changes to This Privacy Policy

We review and update this privacy policy periodically to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform at least 30 days before the changes take effect.

Minor updates, such as clarifications or formatting changes, may be made without advance notice. We encourage you to review this policy occasionally to stay informed about how we protect your information.